Services
Each SAFE solution is supported by an ecosystem of services designed to ensure reliability, business continuity, and performance over time. From real-time diagnostics to technical training and three-level after-sales support, we support our customers throughout the plant life cycle.
Monitoring
The SAFE remote monitoring system enables real-time analysis of all plant parameters via secure Internet connection. Accessible 24/7 from any device (PC, tablet, smartphone), the supervisor.safe-ita.com platform offers complete control, operational flexibility and maximum security.
Automatic e-mail notifications based on historical and real-time data.
Intelligent alerts for preventive maintenance or in case of alarm.
Customizable configurations for data visualization and representation.
Simple export to different formats.
Full access to active alarms and event history, even in offline mode.
Maximum control under all operating conditions.
Integrated view of plant performance through all operating parameters.
Immediate and intuitive analysis.
100% touch screen interface, easy to use.
Display data in “real-time” mode and change operating parameters.
Training
Technical training is an integral part of the SAFE experience. We offer multi-level structured courses to transfer fundamental knowledge on natural gas, compression, and facilities management, with practical focus and real-world cases.
Basic level
Insight into natural gas characteristics, operating logic, routine maintenance operations, and troubleshooting techniques.
Intermediate level
Functional analysis of plants, interpretation of critical parameters, configuration of monitoring systems.
Advanced level
Advanced training for technical managers: performance optimization, managing complex anomalies, customizing intervention strategies.
First Level
Local technical support with stock of spare parts, certified technicians, and work on scheduled routine maintenance. Quick turnaround time and immediate support.
Second Level
Advanced support with in-depth diagnostic analysis, troubleshooting assistance, and remote management of operational anomalies.
Third Level
Second-level engineering and development of ad hoc interventions for plant optimization, retrofits, and technology upgrades.
Assistance
Fill out the form indicating the level of assistance you would like to receive.
